WORKFORCE

Search for:

Workforce

Insurance News: Workforce wellness and inclusion

846 Views

Insurance News: Getting closer to home and customers

469 Views

How employee sentiment impacts new working models

1114 Views

5 predictions for the insurance industry in 2022

881 Views

One size does not fit all: New working models should consider job

890 Views

5 reflections on the insurance industry in 2021

378 Views

1 2 3 4 5

Suggested for you

Beyond premiums: What really drives customer loyalty?

Personal lines insurance is very price-sensitive. As discussed previously, maintaining a 20+% expense ratio is not feasible for insurers. Beyond pricing, what truly fosters customer loyalty, and how c...

Carmina Lees & Matthew Madsen

1 Oct 2024

CNAFC-business,

frm-bus,

west-business,

7 strategic cyber steps for the Chief Underwriting Officer

Cyber is an expanding net-new growth area with opportunity to deliver a compelling insurance offering especially in the mid-market. Yet, the path to becoming a market-leading and profitable cyber insu...

Khalid Lahraoui & Kenneth Saldanha & Naoyuki Shibata

30 Jan 2025

5 predictions for the insurance industry in 2025

The insurance industry faces major changes in 2025. Demographics, climate impacts and geopolitical change are shifting the landscape—literally and figuratively—and will push insurers to adapt. Faced w...

2025,

Insurance predictions,

predictions for the insurance industry,

Matthew Madsen

8 May 2024

P&C,

Driving claims insights for insurance carriers

Strategic claims segmentation diverges from the traditional ways of managing claims, promoting a more detailed, data-driven approach. Traditional segmentation only considers the monetary value and da...

Claims,

insurance,

Kenneth Saldanha & Khalid Lahraoui

29 Nov 2024

CNAFC-business,

frm-bus,

west-business,

The guide to generative AI for insurance

Insurers that focused on modernizing technology and improving their data, analytics and artificial intelligence (AI) capabilities are now able to incorporate generative AI (gen AI) as a natural next s...

Generative AI/Artificial Intelligence,

insurance,

Matthew Madsen

17 Jul 2024

P&C,

4 strategic ways to achieve a 12 – 15% expense ratio

The global P&C personal lines market, which historically saw premium growth at 3%, has risen sharply to more than 15% in the last two years. Despite this premium growth, the expense ratio for most...

Venkat Viswanath & Michael Reilly

6 Aug 2024

Customer Experience,

5 areas of algorithmic underwriting advantage

Use of algorithmic underwriting is increasing across the insurance industry. With enhanced decision-making and improved risk assessments, an algorithmic approach to underwriting can optimize operation...

Customer Experience,

Future of Insurance,

Technology Trends,

Underwriting,

Heather Sullivan & Bob Besio & Robert Held

2 Sep 2024

CNAFC-business,

frm-bus,

P&C,

west-bloggers,

Navigating the next era of growth in insurance brokerage

The brokerage market has enjoyed a period of sustained revenue growth, profitability, and shareholder value, driven by favorable macroeconomic conditions. M&A activity has flourished due to easy a...

insurance brokerage,

profitable growth,

Carmina Lees & Matthew Madsen

24 Jun 2024

Insurance News: London Calling

The UK is the historical birthplace of the modern insurance industry and where the London Market emerged as a hub for global risk. How are industry dynamics and new domestic challenges in claims and p...

Insurance News,

Matthew Madsen & Carmina Lees

26 Aug 2024

P&C,

What does market-leading cyber claims management look like?

Recently, many leading insurers have applied transformative solutions to enhance their cyber products. With the cyber insurance market projected to double to $29B by 2027, we explore what constitutes ...