Jeana is a Managing Director in the North American Insurance Practice. She has 18 years of insurance industry experience. Her expertise includes strategic visioning, workforce transformation, operating model design and skilling in the new. Throughout her career in insurance, Jeana has supported many top insurance executives in their journeys to create high-performing organizations. Jeana holds an M.S. in Management from National-Louis University and an M.Ed. in Instructional Design from Northern Illinois University.