Jeana is a Managing Director in the North American Insurance Practice. She has 18 years of insurance industry experience. Her expertise includes strategic visioning, workforce transformation, operating model design and skilling in the new. Throughout her career in insurance, Jeana has supported many of the top insurance executives in their journeys to create high-performaning organizations.. Jeana holds a M.S. in Management from National-Louis University and a M.Ed. in Instructional Design from Northern Illinois University.