In this series to date, we’ve explored innovations that are hurtling ahead in the financial services industry, what LP&I companies can do to ignite innovation and what customers and employees of the future actually want. We’ve had great feedback and interest in the issues we’ve covered to date. One key theme has been the innovation…

What if insurance companies helped people protect their assets, not just insure them? What if they helped people think about their lives, not just their deaths? Such customer engagement is possible today, and is helping insurers reach underserved markets. Smart-home technologies are part of their new toolset. The smart-home market growth stats are encouraging. Juniper…

Distance is one of the most abiding pain points for life insurers. It is a source of cost, inefficiency, and inconvenience in many life insurance processes, from reaching customers for testing, delivering training to employees and beyond. This is why the Accenture Technology Vision for Insurance 2018 identifies the growing capabilities of extended reality, or…

Disruption is a reality for all industries, including insurance. But once insurers understand where they are positioned on our Disruptability Index and what speed of change to expect, they can start to predict where opportunities born of disruption are likely to appear—whether from digital technologies, artificial intelligence (AI), advanced analytics, insurtech or elsewhere. And they…