In my previous post, I talked about how becoming a living business can help insurers increase market penetration and grab a piece of the explosive revenue growth we’re expecting to see over the next five years. Today, we’ll explore a second revenue stream—new emerging risks—which has an estimated value of $111 billion. New emerging risks…
Rising barriers to international trade and business are forcing global insurers and other multinationals to pay more for their digital services. They’re having to restructure and often replicate their digital resources and services to comply with a proliferation of local laws and regulations. This digital fragmentation is already costly and is likely to become a…
In the first post in this series, we looked at the growth of AI in insurance and its vast potential for transforming processes, products and the customer experience. The potential is great, but insurers seeking to make the best use of these capabilities need an intelligent framework that augments their people’s work, rethinks how they…
In this blog series, I’ve been focused on steps that insurers should take to prepare their organizations for applied intelligence, or the synthesis of AI with human ingenuity to transform the enterprise. Last week, I introduced the first step insurers must take: to reimagine work to better understand how people and machines can collaborate. This…
