In the first post in this series, we looked at some of the overall findings of Accenture’s large-scale survey of insurance industry CFOs, conducted within the context of a multi-industry CFO survey. We found that insurance CFOs were eager to take on the challenges of digitalization. One central issue, however, is the ownership within the…
As the driverless-car industry grew exponentially in the last several years, auto insurers remained, for the most part, as silent observers on the sidelines when it comes to regulation and policymaking. That changed in mid-2018, when Travelers, the insurer that issued the nation’s first auto liability policy in 1897, decided to weigh in on the…
Insurers were among the first companies to recognize the huge potential of platform businesses. They quickly saw the benefits of working with digital platform operators to extend their marketing reach and engage with new customers. Carriers and brokers were early users of Google’s AdWords platform, for example, and in the UK, automotive insurers soon signed…
“Zhong An is different because of you.” When you visit the Chinese online-only insurance company’s website, the first thing that strikes you is the company tagline. So simple, it translates easily to English. In one sentence, it embodies everything that Zhong An stands for: personal, digital, immediate insurance offerings that put the customer at…
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