Although many consumers are expressing interest in the new value propositions being offered by insurers, carriers still need to make sure that they’re providing the best possible value for money. It’s clear that insurance customers want both “brilliant basics” and innovative “bundled value-propositions”. Insurers that market themselves as pioneers of innovative technology, but neglect traditional…
In this series, I’ve explored how some of the technology trends highlighted in Accenture’s Technology Vision for Insurance 2019 will transform the very nature of insurance in coming years. In my experience, technology is creating a wealth of intensely customized and on-demand experiences, and companies must reinvent their organizations to find and capture those opportunities…
Reacting to rising competition in their traditional markets, many insurers are widening their sights. Carriers such as Allianz, AXA, Ping An and Zurich are launching an array of new services that stretch well beyond conventional insurance. Our Global Financial Services Consumer Study shows there’s a strong demand for carriers’ “beyond-insurance” offerings. These offerings bundle traditional…
Throughout this series, I’ve discussed how AI can help unlock the value of health data. In this final post, I wanted to take a brief look at Accenture’s new AI-driven technology, the Intelligent Patient Platform (IPP), enables insights and outcomes from research and development to be applied commercially. The IPP is the supporting technology for…
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