Digital security is paramount to the survival of businesses across the globe, in insurance and beyond. It only takes one cyber attack to have a lasting negative impact on an organisation. Thankfully, CEOs have the opportunity to drive meaningful change today, developing a foundation of trust for tomorrow’s digital economy. As I have discussed in…
The rise of digital ecosystems has taught insurance companies the huge importance of business partnerships. Silo mentalities don’t succeed in the digital marketplace. In the hyper-personalized, real-time post-digital world, which will soon be upon us, partnerships will be vital. Around 70 percent of carriers now see big technology firms such as Amazon, Google and Alibaba…
UK insurers have realised the worth of personalising their business practices in order to connect with their customers more deeply. In the previous post in this series I discussed the first step on the path to personalisation, which is to prioritise. Once you have gone through this process – identifying value, seizing initial opportunities and…
The price for insurers of maintaining the status quo today is high. Our Living Business Survey shows that in the United States alone, companies across all industries lost $1 trillion in potential revenue in 2017 as a result of being less relevant than their competitors. However, by transforming themselves through using one or more of…
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