Accenture’s  report estimates that there is $375 billion in new insurance revenue up for grabs by innovation leaders to 2022. But to take advantage of these emerging opportunities, insurers need to become ‘living’ businesses—customer-centric, hyper-relevant, agile, vital and innovative. Where are the growth areas for new revenues and how can insurers realise the vision of becoming…

To date, many high-profile cases of cyber crime have involved stolen data, such as personal data, health information and financial details. But carriers shouldn’t focus their cyber security sights on data compromise, because the future of cyber crime isn’t stolen data; it’s business compromise. And here is why: eventually, all the data will have been…

In a world of rising consumer expectations and cost pressures where insurers are expected to do more for less, intelligent solutions offer not only the opportunity to achieve the levels of efficiency the digital world requires, but also a huge potential to increase profits. Leading insurers that use intelligent solutions to reinvent the customer experience…

In a digital world, key aspects of insurance are changing, notably the nature of risk and the way people assess, mitigate and fund it. This dictates that insurers be relevant beyond insurance. To do so they need to become ‘living’ businesses—hyper-aware of changing customer needs, and able to adapt and innovate constantly. Three 2018 Efma-Accenture…