In the current market, insurers face challenges at every turn—from digital disruption, to competition from industry newcomers, to new regulations. But central to them all is the issue of customer-centricity and how to meet customers’ rapidly changing expectations. As consumers, we’ve all experienced moments of frustration, and wondered why products and services aren’t simpler to…
It may be hard to believe, but the insurance industry is the original data industry. Before rise of Google, Facebook and other digital giants, insurers had better data and information than any other industry on its customers, its claims, and its products. They used to have warehouses of paper files which distinguished them from their…
Smart carriers are turning to a Future Systems technology strategy to ready themselves for the growing disruption that is set to hit the insurance industry. This approach, as I discussed in my previous blog post, enables insurers to quickly scale up innovation throughout their organizations. The route insurers should follow to implement a Future Systems…
In my last post, I spoke about why teamwork is the key to unlocking blockchain’s true value. Today I want to talk about the key things to consider before pulling the trigger on investing in blockchain. Not because I want to deter you, but because it might not be the right solution for you at…
We use cookies to enable website functionality, understand the performance of our site, provide social media features, and serve more relevant content to you. We may also place cookies on our and our partners’ behalf to help us deliver more targeted ads and assess the performance of these campaigns. You may review our Privacy Policy here and Cookie Policy here.
