Customer Centricity
Personalization
Distribution and marketing
Sales and marketing optimization
Customer Experience
customer interactions
Digital innovation
Future of Insurance
Internet of Things (IoT)
Personalization
Distribution and marketing
Sales and marketing optimization
Customer Experience
customer interactions
Digital innovation
Future of Insurance
Internet of Things (IoT)
5 predictions for the insurance industry in 2024
As we look ahead to 2024, while we see many challenges for the insurance industry, we meet these with optimism. Insurance is a resilient industry with a deep sense of purpose—offering people, families...
5 key generative AI use cases in insurance distribution
GenAI has taken the world by storm. You can’t attend an industry conference, participate in an industry meeting, or plan for the future without GenAI entering the discussion. As an industry, we are in...
3 ways insurance underwriters can gain insights from generative AI
Generative AI (GenAI) has the potential to transform the insurance industry by providing underwriters with valuable insights in the areas of 1) risk controls, 2) building & location details and 3)...
3 life insurance underwriting predictions for the year ahead
Life insurance stands on the cusp of a new chapter in reinvention. Until now, insurers have been gradually moving forward with wide-scale digital transformation. But with the impacts of AI, including ...
Insurance News: International Women’s Day Special Edition
In celebration of International Women’s Day, we are delighted to be part of a panel of extraordinary women leaders for this special edition of Insurance News Analysis. We discuss the strides being mad...
Maximizing investment in policy administration systems
Today’s cloud-based policy administration systems (PAS) are designed to enable both P&C and Life insurers to manage policies through their entire lifecycle and are the foundation of carriers’ digi...
Driving claims insights for insurance carriers
Strategic claims segmentation diverges from the traditional ways of managing claims, promoting a more detailed, data-driven approach. Traditional segmentation only considers the monetary value and da...
A new day for risk in insurance
Risk used to be relatively simple. If a local bakery wanted insurance, you would worry about the structure, the location, how it operated and could have a pretty good view of its risk profile. Today...
4 strategic ways to achieve a 12 – 15% expense ratio
The global P&C personal lines market, which historically saw premium growth at 3%, has risen sharply to more than 15% in the last two years. Despite this premium growth, the expense ratio for most...
Insurance News: London Calling
The UK is the historical birthplace of the modern insurance industry and where the London Market emerged as a hub for global risk. How are industry dynamics and new domestic challenges in claims and p...
