customer expectations
Sales and marketing optimization
Distribution and marketing
Customer Experience
Living Business
Customer Centricity
policy administration
Life Insurance
Digital Trust
Sales and marketing optimization
Distribution and marketing
Customer Experience
Living Business
Customer Centricity
policy administration
Life Insurance
Digital Trust
5 predictions for the insurance industry in 2022
For many of us, ringing in the new year means setting resolutions for better health and well-being. Whether in business or our personal lives, we must consider the scenarios that may threaten or enabl...
What are digital twins and why should insurers care?
The insurance industry has been built on data since its inception. Meanwhile, several other industry sectors have proven that there’s a need for a fundamental shift in how data is used—a shift that’s ...
3 life insurance underwriting predictions for 2022 and beyond
The life insurance and annuity industry proved resilient in 2021, even in the face of COVID-19 and the delta variant. I’m encouraged by the amazing scientific breakthroughs that created and distribute...
4 areas where digital twins could help insurers
In this series, we’ve been looking at the value digital twin data can bring to the insurance business. Specifically, I see there being four main areas where insurers could take advantage of digital tw...
Sustainability & ESG: A strategic resilience guide for insurers
The first part of this blog series introduced Accenture’s strategic resilience framework. In this blog, I will expand this introduction to take you through our framework step by step using the lens of...
Cyber insurance at the crossroads: Finding a path to profitable growth
Few lines have been talked up in recent years quite like cyber. Indeed, Accenture has predicted $25bn of growth in annual cyber premiums globally by 2025 – or a 500% increase on today’s ~$5bn GWP. Dem...
The 2022 Efma-Accenture Innovation in Insurance Awards ultimate entry guide
Highlights: More than 850 institutions have participated in the Innovation in Insurance Awards since 2016. The awards are free to enter. Find a step-by-step walkthrough of the submissions process with...
Driving growth with innovative new insurance products
Innovation-led revenues are poised to augment traditional revenues in many product lines. According to Accenture research, Innovate for resilience, and new insurance revenue, the global insurance indu...
5 trends influencing how customers relate to their insurers
In the two years since the World Health Organization declared COVID-19 a global pandemic, we have seen major shifts in how people expect to work, play, shop, and take on risks. It’s becoming clear tha...
The relevance of sustainable insurance in Europe
As the impacts of climate change rise and interest in renewable energies peaks, sustainability is becoming a central priority for businesses across all sectors – but insurers have the edge in terms of...
