Posted on April 24, 2015 by Michael Costonis
Last month, I had the honor of sitting on a panel about liability and the sharing economy at the Cardozo School of Law in New York City. My fellow panelists represented the sharing economy companies’ and lawyers’ points of view, while I talked about the opportunities I saw for insurers within the space. Here are some highlights of our conversation about the role of insurance in the sharing economy . . .
Posted on April 24, 2015 by John Cusano
Last week we discussed the first two trends identified by our Technology Vision for Insurance study: how the Internet of Me is changing consumer expectations, and the emergence of a new business model that shifts the focus from selling things to delivering results. Today we’ll look at the three remaining trends.
The first of these is The Platform (R)evolution. The digital industry platform has not . . .
Posted on April 23, 2015 by Eva Dewor
In my previous post, I looked at new challenges for compliance officers at insurance carriers. The Accenture 2015 Compliance Risk Study highlights that compliance functions must develop new ways to understand their changing business model, detect emerging risks, and steer their organizations toward improved ethical conduct and stronger controls.
In our view, many insurers appear ill-equipped to de . . .
Posted on April 23, 2015 by Kevin Meadows
We talk all the time about “improving the customer experience.” But what does that really mean for insurance companies?
The Accenture Global Consumer Pulse Research Study has tracked the intentions and actions of consumers around the world for the past ten years. There is no doubt, based on this research, that dramatic changes have taken place over that time. For example, five years ago, 78 per . . .
Posted on April 23, 2015 by Cindy De Armond
Carriers are actively exploring the connected home market, but they’re still in the early stages. Most have yet to decide what strategy to take, and where and how to enter this market. They may consider partnering with companies that already have applicable technologies, or coming to market with their own version of technology under a “white label.”
Take the case of one of the most basic connect . . .