Posted on April 16, 2014 by Thomas Meyer
Increasingly, as we’ve seen, insurers have to adapt to a world in which consumers are more aggressive in terms of what they want and the lengths they will go to get it. Becoming a digital and customer-first organization is essential in order to attain the required flexibility, and probably the larger companies at any rate will have to consider multiple business models depending on line of business . . .
Posted on April 15, 2014 by Erik J. Sandquist
Last week, I talked about the results of our latest Technology Vision survey and its indication that “Every business is a digital business.” Big companies are jumping into the digital race, using their extensive resources and capital to redefine their own industries and create new markets. While digital is important for all industries, it is imperative for insurance.
The insurance imperative
The i . . .
Posted on April 15, 2014 by Jean-François Gasc
The development of wearable devices is a very broad topic—with the introduction of products like Google Glass, the Apple iWatch and others, the computer itself is undergoing something of a sea change. But from the insurance context I’m thinking particularly of those wearable devices that monitor vital signs related to health.
They truly have the potential to disrupt the health and life insurance m . . .
Posted on April 14, 2014 by Brian DeMaster
“Voluntary benefits”—protection products bought by employees through the workplace at their expense—might not (yet) be a household term, but they are catching on among US households. Voluntary benefits sales totaled $6.03 billion in 2012, an increase of 10 percent over the previous year. For employers, voluntary benefits are an easy way to enhance the company’s benefits program without adding to t . . .
Posted on April 14, 2014 by Michael Costonis
These days, you can’t go anywhere without hearing about how digital—technologies, capabilities, channels—are changing the way insurers do business. But with so much information out there, it can be hard to figure out what’s really worth focusing on, and what’s just smoke.
At Accenture, we want to help you make sense of the discussion, and that’s why we’re hosting a roundtable tailored specifically . . .