Posted on October 17, 2014 by John Cusano
Every insurer knows that agility is one of the most critical attributes of successful business performance. But it’s not easy for big, complex organizations to be nimble. In this first video in a four-part series, I talk about what agility means for insurers and identify five leading practices that successful firms have adopted to become more agile.
In my next post, I’ll talk in more depth about . . .
Posted on October 17, 2014 by Jonathan Rusby
Earlier this year, we asked 71 senior insurance executives for their views on digital technologies and unsurprisingly, the majority of insurers were keen to acknowledge the importance of mobility, social, cloud and analytics to their businesses. From my conversations with insurers across the United Kingdom, I know many companies recognise that it is digital that is going to help them deliver custo . . .
Posted on October 17, 2014 by AccentureINS
In today’s economy, companies need their workforce to perform smarter, faster and more productively. An approach that embeds collaborative technologies deep into processes and incentivizes collaborative behaviors can transform the way organizations turn knowledge into action.
What better endorsement could there be than firms already invested in collaboration technology believing they should invest . . .
Posted on October 16, 2014 by Mark Halverson
Data ownership is the question that will usher in the next wave of disruption. Insurers should be thinking about how to prepare for a totally new business model.
At one level, there’s an upside for consumers to the scramble for data gold: more relevant offers and solutions, less spam and junk mail. And, as the Accenture 2013 Consumer-Driven Innovation Survey shows, insurance customers in particul . . .
Posted on October 15, 2014 by Thomas Meyer
Mobile apps are central to the value proposition of mobility, something insurers need to bear in mind. And their notion of connected products/ connected insurance has to expand as well.
I was particularly struck by the finding, in the Accenture Mobility Insights Survey, that insurers are more likely (and often much more likely) than companies in other industries to say they have challenges in dev . . .