Posted on July 9, 2014 by Darcy Dague
Last week I shared a vision of how mobile devices can help insurers handle claims more efficiently and cost-effectively. But you don’t have to wait for the future to reap the benefits—here are some that can happen right now.
Device convergence and Bring Your Own Device (BYOD)
Today’s claim adjusters are juggling laptops, GPS units, cameras and maybe even clipboards, and spend a considerable amount . . .
Posted on July 9, 2014 by Thomas Meyer
One way and another, these innovations relate to the human factor.
People—customers and employees—are the foundation of any business’s success. Here are some innovations aimed at building stronger teams and customer groupings. They present new insights into how to tap into people power.
Recognizing that its future success depends on its ability to identify and commercialize innovations, the Itali . . .
Posted on July 8, 2014 by Jean-François Gasc
It’s not enough to have lots of useful data. Digital insurers need to define a whole new data value chain.
Insurers have always benefited from a lot of data, and they are good collectors of historical data related to risk. But, as I have been arguing, the trend that we call “the digital-physical blur” is changing the game in both quantitative and qualitative terms.
Just to give you an idea: Gartn . . .
Posted on July 7, 2014 by Michael Costonis
Big Data continues to be a big deal, and the analytics challenge has never been greater. At Accenture, we wanted to understand how businesses across industries are using data and analytics. Then, we compared the responses from insurers against those from other industries. In this Insurance Chart of the Week, we’ll take a look at some of the results of the Accenture Analytics in Action study.
Compa . . .
Posted on July 3, 2014 by Daniele Presutti
To craft the right strategy, life carriers need first to understand the nuances of what has become quite a complex marketplace.
Perhaps the key fact to note about the voluntary benefits market is that group voluntary products seem set to become the biggest sector. They accounted for 58 percent of the market ($6.03 billion in 2012), and are growing much faster than the sale of individual products. . . .