Posted on April 28, 2015 by AccentureINS
Independent agents face a multitude of challenges. What’s more, new Accenture research shows there is a complex relationship between agents and insurance carriers, and that this hampers efforts by insurers to help agents improve their efficiency and sales effectiveness.
Recently, we sat down with Michael Lyman, Accenture Strategy’s Insurance Lead, to talk about how carriers can strengthen this vit . . .
Posted on April 28, 2015 by Darcy Dague
Insurers have been grappling with external pressures from changing customer expectations, new developments in technology and data, and emerging types of risk. And within an insurer’s four walls, there’s a growing talent gap.
For claims leaders, the key to adapting to these pressures (and those to come) is through claims agility—that is, by embedding agility throughout the claims function. In this . . .
Posted on April 28, 2015 by Brian DeMaster
Life insurance companies have every good reason to examine the viability of their current models—every market dynamic from new digital-fueled consumer behaviors to blurring of industry lines to increasing connectedness of devices. Life insurers must decide soon whether to stick with the status quo or become something more.
The “something more” is intriguing, and becoming critical. Several Accentur . . .
Posted on April 27, 2015 by Michael Costonis
Digital channels are enabling insurance chief marketing officers (CMOs) the opportunity to sidestep the confines of traditional marketing. And according to Accenture research, most insurance CMOs are embracing digital channels. As we examine in this Insurance Chart of the Week, digital marketing budgets are on the rise—but are insurers investing enough?
Insurers expect digital marketing budgets to . . .
Posted on April 24, 2015 by Michael Costonis
Last month, I had the honor of sitting on a panel about liability and the sharing economy at the Cardozo School of Law in New York City. My fellow panelists represented the sharing economy companies’ and lawyers’ points of view, while I talked about the opportunities I saw for insurers within the space. Here are some highlights of our conversation about the role of insurance in the sharing economy . . .