Posted on May 6, 2015 by Thomas Meyer
After discussing the basic landscape for microinsurance in the Philippines, this week we will discuss how that structure reacted after Typhoon Haiyan struck the country on Nov. 8, 2013.
Once the storm had passed, the Insurance Commission (IC) coordinated with various industry stakeholders and associations to develop a plan for quick processing of insurance claims.
The plan called for:
Establishme . . .
Posted on May 6, 2015 by Erik J. Sandquist
Over the course of this series, I’ve been discussing the crucial role of the CMO in driving a company’s shift toward customer-centricity. At Accenture, our experience is that successful marketing transformations begin with collaboration between the chief marketing and sales officers, and their respective organizations. Underpinning that collaboration is a mutual objective to lead initiatives that . . .
Posted on May 5, 2015 by Darcy Dague
New technologies offer insurers tremendous opportunities to better handle claims, address customer needs and empower talent—but technology itself isn’t the answer. Success depends on identifying and implementing the right technology, and leveraging it quickly to meet changing needs and preferences in the market. In short, insurers need to embrace technology that helps them become more agile.
Agili . . .
Posted on May 5, 2015 by Brian DeMaster
New research from GE and Accenture reveals a growing urgency for organizations to embrace big data analytics to advance their Internet of Things (IoT) strategy. Most respondents believe that big data analytics can dramatically change the competitive landscape of industries within the next year. And, they are investing accordingly.
Though the research focused on industrial and healthcare sectors, I . . .
Posted on May 5, 2015 by Shay Alon
In Accenture’s recent Digital Innovation survey of 141 C-level executives, 64 percent of respondents said their digital strategy currently focuses on digitally enabling traditional channels and processes. Other findings revealed that most insurers felt digitalization is changing customer expectations (84 percent), that new technologies will radically change traditional practices (80 percent), and . . .