Posted on March 5, 2015 by Kevin Meadows
Insurers talk a lot about attracting more high-quality talent to the industry. In particular, carriers worry about the aging of their workforces – especially in areas such as claims processing and adjusting – and the difficulties of convincing Millennials that insurance offers an interesting career path for them.
Better use of digital technologies in the recruitment process – including social med . . .
Posted on March 5, 2015 by Michelle Krause
The Internet of Things (IoT) will bring changes down the road, but for homes that change is right around the bend.
In a recent report, Business Insider predicts growth for connected home products will peak in two years. A few stats:
This year connected home products will account for $61 billion in sales. By 2019 that number could surpass $400 billion.
Also this year, connected home products will . . .
Posted on March 5, 2015 by Erik J. Sandquist
One defining characteristic of the insurance industry is that many insurers depend to varying degrees on third parties for distribution. The Accenture Digital Innovation Survey found that 64 percent of insurers are focusing their efforts on digitally enabling traditional channels—and agents and brokers are poised to benefit from these improvements.
That said, insurers expect their distribution par . . .
Posted on March 4, 2015 by Thomas Meyer
Today I’m wrapping up our look at Accenture’s L&H Innovation Tracker by sharing some specific examples of how Digital Innovators are finding new ways to connect with consumers and communicate their brand.
When you think of digitalization, often the first thing that comes to mind is the changes in how businesses and consumers communicate with each other. This is very evident in how L&H insu . . .
Posted on March 3, 2015 by Jean-François Gasc
In the last weeks I have been focusing on the whats and whys of Digital Transformers. This week we’ll take a close look at the hows and discuss some specific steps insurers can take to move their organizations toward becoming Digital Transformers themselves.
The overwhelming message of Accenture’s Digital Innovation Survey is that insurers understand the importance and the need to adopt digital te . . .