Posted on November 21, 2014 by AccentureINS
Insurance marketing executives place a high degree of faith in traditional channels—for example, face-to-face interaction—for reaching, influencing and interacting with customers. But their confidence in the use of selected digital channels such as mobile and email is growing. What’s more, there is scope for insurers to use mobile technologies to enable agents to deliver more satisfactory face-to- . . .
Posted on November 20, 2014 by Roy Jubraj
In my new series of video blogs, I talk about why vehicle telematics is a game-changing opportunity for the motor insurance industry. The UK market for vehicle telematics alone could be worth £4 billion a year – or $6.5 billion in USD – by 2020.
For that reason, insurers need to think about telematics not just as a pricing innovation but as an opportunity to alter every aspect of the . . .
Posted on November 20, 2014 by Thomas Meyer
It’s important to ensure that any new initiative gets off to a good start—and digital transformation is no exception.
I’ve been involved in the publication of two important pieces of research in recent months (and many more in the past). They have prompted me to think more broadly about digital transformation in the insurance industry.
The first piece of research is an attempt to make digital tra . . .
Posted on November 20, 2014 by Daniele Presutti
We are hearing a lot about the Internet of Things and the big impact it will make, but what does it all mean for the digital life insurer?
It seems one can hardly open a magazine or website without some reference to the Internet of Things—the growing network of smart devices that will increase the flood of big data into something of truly Biblical proportions if we are to believe all the predictio . . .
Posted on November 20, 2014 by Eva Dewor
Low interest rates, increased competition, sales channel pressures, legacy technology and proliferating regulations are all putting insurers under pressure to reduce costs and increase operating efficiencies. In this blog series, I’ll examine how these challenges are creating an increasing need for insurers to access specialized finance skills and talent on a scalable, near-real-time basis.
I shal . . .