Posted on November 27, 2014 by William Pritchett
Over recent months I have seen further fragmentation of our life and pensions industry spurred on by on-going and frequent regulatory announcements. My observations and conversations have shown ‘traditional’ life and pensions players face competition from surprising sources who are installing themselves along the value-chain with new lower cost direct distribution formats. Competition across the v . . .
Posted on November 26, 2014 by AccentureINS
In the face of the growing threat of disruption by digital-savvy players from other industries, insurance marketing executives appear to be struggling to form a vision of what their organizations will look like if they embrace digital transformation.
Although budgets for digital marketing are climbing in the insurance sector, according to Accenture’s Europe, Latin America and Africa Digital Insure . . .
Posted on November 26, 2014 by Daniele Presutti
Insurers have to decide what their strategy will be as the new insurance value chain starts to take shape.
In this new connected world with its empowered and much more demanding consumers, it’s already apparent the focus of business is shifting away from providing products and services as best it can to providing solutions to customer issues. This is actually quite a profound shift because it mea . . .
Posted on November 26, 2014 by Thomas Meyer
Insurers must join the dots by taking both revenue and efficiency into account when they think about digital transformation.
Last week, I looked at what—in my opinion—are two common mistakes in approaching digital transformation: appointing a chief digital officer who has insufficient power, and carefully crafting a digital strategy, whereas there should be only one strategy for the firm. This we . . .
Posted on November 26, 2014 by Eva Dewor
In my first post in this series, I looked at some of the challenges driving insurers to consider new resourcing models for their finance and risk functions. Now, I’ll look at how properly structured and implemented shared services can create a cost-effective and scalable global support platform for insurance finance and risk functions.
We at Accenture believe that a shared services model can help . . .