Personalization
Customer Experience
Customer Centricity
Distribution and marketing
Sales and marketing optimization
Digital Disruption
Enhanced Customer Experience
Everyday Insurer
Living Services
Customer Experience
Customer Centricity
Distribution and marketing
Sales and marketing optimization
Digital Disruption
Enhanced Customer Experience
Everyday Insurer
Living Services
5 predictions for the insurance industry in 2022
For many of us, ringing in the new year means setting resolutions for better health and well-being. Whether in business or our personal lives, we must consider the scenarios that may threaten or enabl...
What are digital twins and why should insurers care?
The insurance industry has been built on data since its inception. Meanwhile, several other industry sectors have proven that there’s a need for a fundamental shift in how data is used—a shift that’s ...
3 life insurance underwriting predictions for 2022 and beyond
The life insurance and annuity industry proved resilient in 2021, even in the face of COVID-19 and the delta variant. I’m encouraged by the amazing scientific breakthroughs that created and distribute...
Sustainability & ESG: A strategic resilience guide for insurers
The first part of this blog series introduced Accenture’s strategic resilience framework. In this blog, I will expand this introduction to take you through our framework step by step using the lens of...
4 areas where digital twins could help insurers
In this series, we’ve been looking at the value digital twin data can bring to the insurance business. Specifically, I see there being four main areas where insurers could take advantage of digital tw...
7 trends insurance risk managers say require urgent action
Emerging risks and changing customer behavior are shifting the revenue landscape for insurers. These trends call for change in the products and services insurance companies bring to market. Historical...
Cyber insurance at the crossroads: Finding a path to profitable growth
Few lines have been talked up in recent years quite like cyber. Indeed, Accenture has predicted $25bn of growth in annual cyber premiums globally by 2025 – or a 500% increase on today’s ~$5bn GWP. Dem...
The 2022 Efma-Accenture Innovation in Insurance Awards ultimate entry guide
Highlights: More than 850 institutions have participated in the Innovation in Insurance Awards since 2016. The awards are free to enter. Find a step-by-step walkthrough of the submissions process with...
Connected insurance and ecosystems: Crucial to modern business
Insurance does not exist in isolation. More and more, it is intrinsic to the business models of partner organisations, enabling new kinds of activities and new ways of working – a reality recognised b...
4 areas of innovation with billions in revenue opportunities
The COVID-19 pandemic continues to cause upheaval in our business and personal lives in North America and around the world. While there is still considerable uncertainty around how the pandemic will c...
