Customer Centricity
Personalization
Distribution and marketing
Sales and marketing optimization
Customer Experience
customer interactions
Digital innovation
Future of Insurance
Internet of Things (IoT)
Personalization
Distribution and marketing
Sales and marketing optimization
Customer Experience
customer interactions
Digital innovation
Future of Insurance
Internet of Things (IoT)
3 life insurance underwriting predictions for 2023
As the insurance industry continues to navigate the pace of change, complexity and uncertainty in our world, consumers continue to respond, expecting companies to be more responsive to their needs. Th...
Insurance News: Generative AI experience, efficiency and risk
Every day we see headlines about generative AI. For the insurance industry, this technology offers acceleration in many areas in which AI-led transformation is already underway. But, like any emerging...
How insurers can win the race to AI maturity
Artificial intelligence has been around since the 1950s, but over the last several years the business potential of AI has expanded dramatically. We now live in a world where big data and powerful comp...
Generative AI reveals 6 insurance industry innovation trends
We are delighted once again to see the spirit of innovation on display in the Qorus-Accenture Innovation in Insurance Awards. This year, through the power of Generative AI, we also uncovered six key t...
Why smart insurers are modernizing their mainframe now
In a market that calls on insurers to be agile and digitize at scale, an insurer’s mainframe can either catalyze or inhibit progress. While the mainframe was once a valuable core technological functio...
Agency networks – The new reality in insurance distribution
Competitive pressure, increased capital availability (even with current rates), and the evolving business landscape (thanks in part to the pandemic) have created an opportunity for independent insuran...
Insurance News: 2022 in review
As we near the end of 2022, the insurance industry is responding to disruption across all lines of business. From customers concerned about crypto losses to employers still assessing the risks of COVI...
Intelligent ingestion: The start of commercial digital insurance
For over a decade, we have pretended to be paperless. We tout the fact that the file cabinets, the 7-part specialized file folders, and massive mail rooms have all been eliminated and reduced, and cla...
Insurers harness cloud power and reduce tech debt
With all the buzz around ChatGPT and generative AI, it’s important to remember that cloud is the underpinning. Insurers will need to replatform by migrating to the cloud to enable innovation and growt...
Insurance News: Driving telematics beyond the pricing lane
Inflation and cost-of-living headlines are on the rise. Such discussions often include increases in car insurance rates and potential savings to be found in pay-as-you-drive policies, but data from ve...
