Customer-centricity is a journey that can have far-reaching consequences within an organization—enabling new business models, profit pools and ways of working. To facilitate a successful transition from product- to customer-centricity, Accenture has identified five digital enablers that insurers can use to drive high performance. Learn more in this Insurance Chart of the Week.

Five digital enablers at insurers’ disposal

Click the image above for a large version of the Insurance Chart of the Week (opens in a new window).
Click the image above for a large version of the Insurance Chart of the Week (opens in a new window).

Digital technologies offer insurers the opportunity to innovate products, pricing, services, and operating models—and enable them to make the customer their focal point. The race to customer-centricity in insurance is underway. Are you ready to compete and win?

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