Good people are at the heart of good business, so it should come as no surprise that for insurers’ claims functions to thrive, they’ll need to answer the new demands of their employees. Today’s workforce is self-directed and highly segmented, and insurers that master the people equation are fulfilling employees’ needs and increasingly hiring on the basis of attributes.
Watch as I explain further in my fourth installment of “Claims at the Crossroads.”
Are you looking for the right attributes in future employees? Shoot me an e-mail, and let’s discuss your people strategy.