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Advanced Analytics: A cure for Ireland’s ailing non-life insurance industry?
Posted on April 28th, 2017

Advanced Analytics: A cure for Ireland’s ailing non-life insurance industry?

Hello, and welcome to my new blog. I lead Accenture’s Insurance practice in Ireland, and over the coming months I’ll...
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Ecosystem Power Plays: Accenture Insurance Technology Vision 2017
Posted on April 28th, 2017

Ecosystem Power Plays: Accenture Insurance Technology Vision 2017

Having looked, in my previous blog post, at why AI is the new UI, I turn to another trend from the Accenture Technology Vision...
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InsurTech: The testing ground for P2P and social insurance
Posted on April 27th, 2017

InsurTech: The testing ground for P2P and social insurance

In my previous blog I focused on two particular technologies – namely analytics and the Internet of Things – and the impact...
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How will driverless cars change the auto insurance industry?
Posted on April 27th, 2017

How will driverless cars change the auto insurance industry?

Earlier this year, I predicted that, “2017 promises to be the year when driverless cars proliferate across the American...
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Expanding the Customer Service Role
Posted on April 27th, 2017

Expanding the Customer Service Role

In our brave new world, insurers who wish to delight their customers are turning to digital channels to quickly and painlessly...
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The new claims workforce must be lean, agile and willing to embrace change
Posted on April 26th, 2017

The new claims workforce must be lean, agile and willing to embrace change

As we’ve seen in previous posts—and most insurers agree—changing customer expectations, a proliferation...
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