Michael Costonis is the Chief Operating Officer at CNA. He previously was Accenture’s Global Insurance Lead. He managed the Insurance Practice across P&C and Life, helping clients chart a course through digital disruption and capitalize on the opportunities of a rapidly changing marketplace. With over 25 years of experience in insurance, Michael has helped shape the future for some of the world’s most successful companies: developing strategies, managing technology transformations and navigating business process change. In his career with Accenture, he worked with more than 50 leading insurers in 18 countries. Michael is a sought-after public speaker and author of numerous articles in leading insurance publications. He has been quoted in The New York Times, Bloomberg News, Financial Times, Forbes, Best’s Review, Insurance & Technology and more. Michael received a bachelor’s degree in political science from Swarthmore College. He is based in Philadelphia.