John McNally
Managing Director, Accenture Financial Services, Customer Insight & Growth, North America
(+312) 693-6690
john.f.mcnally @accenture.com
John is the Global Offering Lead in contact center services within Accenture’s Customer Insight & Growth practice. John’s areas of expertise include customer experience, front-office transformation, contact centers, digital strategies, service technology platforms and digital enterprise concepts. His industry experience spans financial services across Insurance, Banking and Capital Markets.