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Accenture Insurance Blog

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Michelle Krause

Senior Managing Director, Accenture Insurance Client Service Group

Michelle Krause is a Senior Managing Director of Accenture and leader of the firm’s North America Insurance Client Service Group, with management responsibility for the Claims, Policy, Distribution and Finance & Risk consulting areas. She is a senior leader responsible for helping insurers develop, manage and deploy large scale technology systems, business processes and strategies.

In her career with Accenture, which spans almost 20 years, Krause has worked with many of the top insurance carriers in the industry, assisting them in their efforts to become high-performance businesses. Her expertise lies in insurance processes, product and policy management, claims management and underwriting, focused primarily on the areas of financial services insurance, and property and casualty insurance.

As Client Service Group leader, Krause and her teams develop strategies to help insurers address capacity and infrastructure constraints, streamline and standardize processes, and develop custom-built policy administration platforms.
Latest Posts | By Michelle Krause
Posted on June 15th, 2017

As regulation eases on driverless cars, the time to act is now for insurers

In my last blog post, I talked about how consumer confidence in autonomous vehicles is improving....
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As regulation eases on driverless cars, the time to act is now for insurers
Posted on June 8th, 2017

Consumers are embracing a future with driverless cars, so should insurers

While Silicon Valley and auto manufacturers have shown great enthusiasm about self-driving...
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Consumers are embracing a future with driverless cars, so should insurers
Posted on June 1st, 2017

Are driverless cars a threat or opportunity for auto insurers?

Last month, I talked about two studies that underscored the transformative effect driverless...
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Are driverless cars a threat or opportunity for auto insurers?
Posted on May 18th, 2017

Autonomous-vehicle technology is improving fast, but is regulation catching...

In the first three parts of this series, I covered the state of the self-driving car technology...
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Autonomous-vehicle technology is improving fast, but is regulation catching...
Posted on May 11th, 2017

Have autonomous vehicles reached warp speed?

We knew that 2017 was going to be the year that autonomous car technology would flourish, but...
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Have autonomous vehicles reached warp speed?
Posted on May 4th, 2017

Self-driving cars pave the way for new disruptors to the insurance market

In my previous post, I talked about the two recent reports that predicted the transformative...
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Self-driving cars pave the way for new disruptors to the insurance market
Posted on April 27th, 2017

How will driverless cars change the auto insurance industry?

Earlier this year, I predicted that, “2017 promises to be the year when driverless cars...
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How will driverless cars change the auto insurance industry?
Posted on March 30th, 2017

Insurance leaders need to lead from the top to bolster cybersecurity

In my previous posts in this series, I talked about the misplaced confidence among insurance...
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Insurance leaders need to lead from the top to bolster cybersecurity
Posted on March 23rd, 2017

For cyber resilience in insurance, smart investment is key to success

In the first two parts of this series, I talked about how security breaches against insurers...
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For cyber resilience in insurance, smart investment is key to success
Posted on March 16th, 2017

It’s time for insurers to define cybersecurity success

In the first part of this series, we covered the latest news on the cyber breaches that major...
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It’s time for insurers to define cybersecurity success