In the digital era, insurers must support wide-ranging demands for nonstop processes, services and systems. The IT organization must adopt a new mindset to ensure that systems are dynamic, accessible and continuous—not just designed to spec, but designed for resilience under failure and attack.

In this, the last of my videos on the six technology trends that are likely to have a major impact on insurers in the next three years, I discuss the need to architect for resilience.

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