Customer Centricity
Personalization
Distribution and marketing
Sales and marketing optimization
Customer Experience
customer interactions
Digital innovation
Future of Insurance
Internet of Things (IoT)
Personalization
Distribution and marketing
Sales and marketing optimization
Customer Experience
customer interactions
Digital innovation
Future of Insurance
Internet of Things (IoT)
5 predictions for the insurance industry in 2024
As we look ahead to 2024, while we see many challenges for the insurance industry, we meet these with optimism. Insurance is a resilient industry with a deep sense of purpose—offering people, families...
5 ways to simplify and reinvent your insurance enterprise
In a context of ongoing disruption, insurers are being called to reinvent themselves. In order to transform on an operational level, insurers need to move from complexity to simplicity. This alone is ...
The ultimate guide to a successful Guidewire migration
The decision to initiate a Guidewire cloud migration should not be made lightly. Like any key decision in life, it is best to find experts, so not to incur potentially large expenditures in the future...
Life insurance ecosystems ignite innovation
I am encouraged to see ever-expanding ecosystems in the life insurance space. They’re helping insurers bring in more diverse data, specialized skills, leading-edge technologies and new ideas that spar...
The inclusive insurance opportunity
Leading insurers are defining new revenue paths while contributing to communities in the process. This is defined as inclusive insurance, a concept that is playing a key role in the insurance industry...
5 key generative AI use cases in insurance distribution
GenAI has taken the world by storm. You can’t attend an industry conference, participate in an industry meeting, or plan for the future without GenAI entering the discussion. As an industry, we are in...
Agency networks – The new reality in insurance distribution
Competitive pressure, increased capital availability (even with current rates), and the evolving business landscape (thanks in part to the pandemic) have created an opportunity for independent insuran...
Insurance News: 2023 in review
As we bid farewell to 2023 in this final Insurance News Analysis of the year, we are happy to welcome Cory McAnelly, Assistant Vice President of Enterprise Innovation Strategy at Principal, to join as...
Insurance News: The generative AI opportunity and importance of responsible implementation
As with any new technology, as well as the opportunities it opens up, there are concerns about unintended consequences of generative AI and the need for responsible implementation. We were delighted t...
New strategies for P&C claims litigation management
According to AM Best Financial reports, between 2018 and 2023, litigation management costs for the combined Property & Casualty industry increased by 19%, amounting to an increase of $4-5 billion,...