The pace of transformation in the insurance industry is accelerating dramatically; especially in distribution. Digital technologies such as the Internet of Things, ecosystems, analytics and aggregator services are set to cause further disruption. To gain a better understanding of this transformation we conducted a global survey of more than 400 senior insurance executives who are responsible for, or closely involved in, their companies’ distribution and agency management functions. The findings were striking. In this video I discuss some of the survey’s main insights:

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