Organizations are spending millions of dollars on performance management, and yet performance management practices are out of sync with present-day business demands. Michael Costonis explains.

Performance management is critical to the insurance business. On that, almost everyone agrees. But few leaders are confident that their approaches are supporting the workforce of the future or improving the performance of the business itself. That’s one of the most striking insights in new Accenture research that surveyed 2,100 leaders and employees from organizations across North and South America, Europe and Asia Pacific.

Watch this Insurance Insight of the Week video to learn how performance management is performing according to our survey respondents.

Performance management—measured

It’s time for performance management to try out new approaches rather than relying on out-of-date, rearview mirror judgments—to make sure it supports high performance for the business, its leaders and the workforce of the future.

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