Technological advances have had a tremendous effect on the insurance industry. In particular, mobility has changed customer expectations for how—and when—they interact with businesses. In this Insurance Chart of the Week, we’ll look at how insurers are reacting to mobility.

More than half of insurers rank mobility as a top-two priority for their organization

Insurers see mobility as a top-two priority
Click the image above for a large version of the Insurance Chart of the Week (opens in a new window).

Mobility can improve communication within an insurer’s four walls, as well as help them better interact with customers. And as the mobile world expands to include the Internet of Things, insurers will be able to capture more data for the claims process—to not only process claims more effectively, but also prevent them in the first place.

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