The agency channel is still the dominant form of insurance distribution in the US. Yet, insurance carriers that distribute through agents and brokers face many challenges: an aging workforce, agency consolidation, and rapidly changing customer preferences and expectations.
To help insurance field sales organizations improve performance in this critical channel, we have developed the Accenture Insurance Agent Effectiveness Solution.
The Accenture Insurance Agent Effectiveness solution is aimed at helping insurance field managers to recruit and train agents and track performance of the many agencies that they manage. It’s a SaaS solution built on Salesforce.com and can help carriers that distribute through exclusive agents, independent agents and brokers manage across the full agency performance cycle: planning, recruiting, relationship management, sales and execution, and performance management.
This solution provides the dashboards and insights that insurers need to support timely decisions and take immediate actions—and provide effective support for the agent channel in an increasingly competitive marketplace.
Learn more about the Accenture Insurance Agent Effectiveness Solution.