Whether customers are buying shampoo or insurance, their shopping behavior doesn’t change significantly. They want products that meet their needs, delivered quickly, with good service and competitive prices. In short: they want a compelling buying experience.
How can collaboration help foster that compelling buying experience?
Collaboration helps customers, agents and insurers connect
Collaboration and innovation can help insurers achieve more personal, direct interactions with customers—and if those interactions happen at the right time, they can help insurers set themselves apart.
- View other Insurance Chart of the Week videos.
- Find out more about Digital Insurer: Enhancing collaboration from carrier to customer (pdf).