European insurers expect new premium income from digital channels to more than double between 2012 and 2016. The results of our 2013 Europe, Latin America & Africa Digital Insurer Survey reveal that these insurers anticipate new premium income from digital channels to equal €25 billion in two years.

The bottom line: now that every customer is a digital customer, every insurer must be a digital insurer. Digital technologies and analytics are mature enough to permit insurers to deliver relevant, personalized experiences at scale, using the channels preferred by the customer.

Digital is where the money is in insurance - new premium income European insurers
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To learn more:

Download 2013 Digital Insurance Survey—Europe, Latin America and Africa: Insurers Commit To Digital Transformation as a Lever of High Performance

 

 

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