Forward-thinking insurers recognize that to survive—and achieve profitable growth in the future—they need to become a truly digital business. But, are these insurers really walking the talk? When it comes to digital investments and results, insurance falls in the middle of the pack compared with other industries, for two very clear reasons.
In the latest podcast in my series on how insurers can unlock the potential of digital, I take a closer look at how insurance ranks in terms of digital investments, and I explore the primary tenet for building a digital business.
Join me next week when I conclude my series by mapping out the journey of insurers’ digital transformations.