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Accenture Insurance Blog

Living Services

Posted on June 15th, 2017

The Ecosystem Orchestrator: Giving the Customer Broader Options

In my previous blog, I discussed the “Plug & Play” insurance distribution model,...
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The Ecosystem Orchestrator: Giving the Customer Broader Options
Posted on June 1st, 2017

The Everyday Risk Coach: Reducing Risk and Rewarding Customers

We have talked in this blog series about the five emerging insurance business models.  In the...
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The Everyday Risk Coach: Reducing Risk and Rewarding Customers
Posted on October 3rd, 2016

Customers crave personalized offers—and insurers win by providing them

Insurance is a data-driven business, and today, insurers have access to more data than ever...
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Customers crave personalized offers—and insurers win by providing them
Posted on August 17th, 2016

Living services: Why insurers must move from indemnification to protection

Insurers are no strangers to using data and today they have many more data sources at hand....
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Living services: Why insurers must move from indemnification to protection
Posted on April 28th, 2016

Insurers must become constantly relevant to their customers or they will lose...

One of the biggest challenges facing insurers in the new consumer-to-business (C2B) era, where...
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Insurers must become constantly relevant to their customers or they will lose...
Posted on March 10th, 2016

The Internet of Things Will Enable Living Services

In a recent Accenture survey of insurance executives, respondents reported that their organizations...
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The Internet of Things Will Enable Living Services
Posted on March 1st, 2016

Why are so many insurers slow to personalize their services?

In my recent blogs I pointed out that most insurance customers want their providers to offer...
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Why are so many insurers slow to personalize their services?
Posted on February 23rd, 2016

Customers are eager to help insurers give them what they want

The new digital economy is, without doubt, shifting the balance of power between organizations...
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Customers are eager to help insurers give them what they want
Posted on February 3rd, 2016

Insurers tapping cross-industry ecosystems in shift to customer-needs selling

As property/casualty carriers build digital insurance distribution models and shift from a...
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Insurers tapping cross-industry ecosystems in shift to customer-needs selling
Posted on February 2nd, 2016

Fjord Trends 2016: What Insurers Should Know

Every year I look forward to learning what trends we can expect to see in the coming 12 months,...
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Fjord Trends 2016: What Insurers Should Know